Appointment

To help make the booking process smooth and efficient for everyone, please review the following before booking your appointment online:

Appointment Requests

All online bookings are considered appointment requests until confirmed by our team.
Please wait for your confirmation email or text message. If you have not received confirmation within 1 business day, please contact us directly.

Existing Clients

When booking online, please make sure you log in using the same primary phone number/email already attached to your account.

Creating a new account may prevent your appointment from appearing correctly in our system.

If your appointment does not show up or you experience any issues, please give us a call before creating another account.

New Client Deposits

A $50 deposit is required for all new clients once the appointment request has been accepted.

Deposits are applied toward your grooming appointment total.

Breed & Service Restrictions

At this time, certain breeds, coat types, or grooming requests may not be accepted based on availability, staffing, or grooming requirements.

If you are unsure whether we can accommodate your pet, please contact us before booking.

Cat Grooming

Please contact us directly regarding cat grooming availability and services.

Special Requests & Timing

If you have any special requests, timing requirements, or need your dog ready by a certain time, please include this information in the “Additional Notes” section when booking your appointment. Regular grooming time for a small dog take 2-3 hours, Large dogs take 3-4 hours.

We will always do our best to accommodate requests whenever possible.

Important Salon Policies

Late & No-Show Policy
We operate on a tight schedule to ensure every pup gets full care. We offer a strict 10-minute grace period. Arriving later than 10 minutes, or failing to show up, will result in an automatic cancellation and a $50 no-show fee.

Pick-Up: Please pick up ASAP after our text. We close at 3:00 PM. A $15 fee applies per 30 minutes for late pick-ups.